It’s easy to say that digitisation is the way forward for the hospitality industry, but the question is, how do you go about it? There are many different approaches and options. It can be hard to know where to start. One way is to look at what some of the more successful hotels across the world have been doing.

The customer sits at his table and says, “The usual, please.” He opens his book and says, “Brighter,” and the light over his table brightens. Five minutes later his smiling server arrives with his order. “Should I charge, now?” he asks.

No F&B outlet with a contemporary clientele can afford to ignore super foods.

Imagine walking in to your favourite burger joint. You have your order planned in your mind. You get to the counter, only to be told, “Sorry! We are out of stock.”